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Press release #Mobility Aftermarket
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Bosch adds cloud data storage to its Connected Repair solution

Secure and convenient data management in the cloud and without local server in the workshop

  • Bosch Connected Repair Cloud means considerably less IT hassle for workshops
  • Bosch cloud service offers optimized data protection and secure management of all repair and maintenance data
  • Workshop equipment can retrieve customer data, as well as repair and maintenance records, directly from the cloud
Nico Krespach

Nico Krespach

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Nico Krespach

Nico Krespach
Spokesperson Mobility (test equipment, diagnostic solutions, Bosch Classic, locations Automotive Aftermarket Germany)

Plochingen, Germany – Bosch Connected Repair interconnects all the diagnostic devices in the workshop. Thanks to the Connected Repair network, the customer and vehicle data recorded by customer service are immediately available on the workshop devices at every workplace, and do not have to be re-entered. Up to now, workshops wanting to use this network have had to set up and operate a local server and network architecture. Bosch Connected Repair Cloud now makes such a local IT infrastructure unnecessary. Workshop devices and the Esitronic diagnostic software communicate directly with a cloud, in which all data are stored securely and conveniently, and can be retrieved anywhere and anytime. Connected Repair Cloud also means that workshops no longer have to worry about protecting customer data, since Bosch ensures that data are secure in the cloud.

Handling personal data responsibly and in compliance with legal requirements is a top priority for Bosch. For workshops, this means that their staff can focus fully on their day-to-day business, without any need to spend additional time on data protection and security.

From spring 2023, a licensed version of Bosch Connected Repair Cloud will be included in the Esitronic Advanced and Master packages.

Access to all customer and vehicle data at every workplace

On the basis of the data recorded when the vehicle is brought in, Bosch Connected Repair transmits task sheets to workplaces. Connected Repair Cloud then gives all workshop associates direct access to the digital job card and vehicle status. In addition, records of previous repairs and servicing can be retrieved for each customer’s vehicle. Inspection reports, mechanics’ comments, and images are automatically stored on the digital job card. This simplifies work processes and improves efficiency in the workshop. For example, the vehicle only has to be identified once in the system, which saves a lot of time and reduces the risk of manual input errors.

Up to now, Bosch Connected Repair has stored and saved all customer, vehicle, and repair data on a local server in the workshop. In the future, they will have the option of transferring data from their connected devices to Connected Repair Cloud, from where they can be downloaded by workshop mechanics and service staff.

Designed for independent vehicle workshops

In a first step, it will be possible to use Connected Repair Cloud to connect Esitronic diagnostic software and Bosch systems for calibrating driver assistance systems. This will initially make the modified Connected Repair interesting for workshop chains such as windshield repair specialists. Over the course of 2023, further items of Bosch workshop equipment will be integrated with the cloud, and their scope of services continuously extended.

Additional information about Connected Repair Cloud:

https://youtu.be/iEpwY2j2Dw4

Readers’ contact:
Robert Bosch GmbH
Automotive Aftermarket
Phone +49 9001 942010
E-mail: Kundenberatung.Kfz-Technik@de.bosch.com

Contact person for press inquiries:
Nico Krespach,
Phone +49 721 942-2209

The Mobility Aftermarket division (MA) provides the aftermarket and repair shops worldwide with modern diagnostic and repair shop equipment and a wide range of spare parts – from new and exchange parts to repair solutions – for passenger cars and commercial vehicles. Its product portfolio includes products made as Bosch original equipment, products developed in-house and specifically manufactured for the aftermarket, as well as services. About 16,000 associates, as well as a global logistics network, ensure that spare parts reach customers quickly and on time. MA supplies testing and repair-shop technology, diagnostic software, service training, and information services. In addition, the division is responsible for the “Bosch Service” repair-shop franchise, one of the world’s largest independent chains of repair-shops, with some 13,000 workshops, and more than 1,000 “AutoCrew” partners in over 100 countries. In addition, with Bosch Classic, MA supports owners of classic cars with a wide range of spare parts and services.

Additional information can be accessed at www.boschaftermarket.com

The Bosch Group is a leading global supplier of technology and services. It employs roughly 429,000 associates worldwide (as of December 31, 2023). The company generated sales of 91.6 billion euros in 2023. Its operations are divided into four business sectors: Mobility, Industrial Technology, Consumer Goods, and Energy and Building Technology. With its business activities, the company aims to use technology to help shape universal trends such as automation, electrification, digitalization, connectivity, and an orientation to sustainability. In this context, Bosch’s broad diversification across regions and industries strengthens its innovativeness and robustness. Bosch uses its proven expertise in sensor technology, software, and services to offer customers cross-domain solutions from a single source. It also applies its expertise in connectivity and artificial intelligence in order to develop and manufacture user-friendly, sustainable products. With technology that is “Invented for life,” Bosch wants to help improve quality of life and conserve natural resources. The Bosch Group comprises Robert Bosch GmbH and its roughly 470 subsidiary and regional companies in over 60 countries. Including sales and service partners, Bosch’s global manufacturing, engineering, and sales network covers nearly every country in the world. Bosch’s innovative strength is key to the company’s further development. At 136 locations across the globe, Bosch employs some 90,000 associates in research and development, of which nearly 48,000 are software engineers.

Additional information is available online at www.bosch.com, www.iot.bosch.com, www.bosch-press.com.

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