Suche

Press release #Mobility Aftermarket
share

Bosch Car Service network turns its focus to electromobility

Bosch Car Services to extend their servicing and repair portfolio to include electric and hybrid vehicles

  • Focus on electromobility to be accompanied by technical training courses, special workshop equipment, service hotline, and customer communications
  • Continuous improvement of service offer for electric and hybrid vehicles
  • Regular workshop inspections ensure the quality of servicing and repair work done on electric and hybrid vehicles
Nico Krespach

Nico Krespach

X

Karlsruhe, Germany – In light of the growing significance of electromobility, Bosch has launched an electric and hybrid vehicle campaign in its Bosch Car Service network. The initiative is already well underway in Europe. Its concept for electric and hybrid vehicles includes technical training courses in the Bosch Service training centers, hotline support, and special workshop equipment. In addition, an extensive communications package will inform consumers and fleet operators about the Bosch Car Service workshops’ outstanding electromobility competence. Customers who have so far visited their workshops with their combustion-engine vehicles and have now switched to an electric or hybrid vehicle will therefore be able to rely on the same quality they have come to expect from the Bosch Car Service.

“Thanks to new outdoor signage, customers will be able to see which Bosch Car Services offer repairs and services for electric and hybrid vehicles. Many vehicle owners still have no idea which independent workshops they can visit to have their electric and hybrid cars repaired and serviced,” says Thomas Winter, Global Vice President Workshop Concepts. Bosch will also provide the workshops with a wide-ranging communications package, including print materials and a comprehensive range of online and social media content.

With this extended service offer, the Bosch Car Services are paving the way for a successful future with electric and hybrid vehicles. Customers who have switched from a combustion engine to an electrical powertrain will therefore have a reliable partner to turn to in the future as well.

High-voltage workplace with extensive equipment

In addition to the regular training courses available on high voltage systems. the Bosch Car Service workshops fulfill the requirements for the new electric and hybrid vehicle service standard, such as the provision of a high-voltage workplace to predefined standards and the availability of special workshop equipment. Moreover, the standard diagnostic scope of the Bosch Esitronic 2.0 Online workshop software already includes far more than 200 electric and hybrid model series – with diagnostic and servicing data as well as vehicle-specific instructions for disconnecting the high-voltage system. For additional technical support, the technical hotline provides access to knowledgeable Bosch experts. And as a leading supplier of original electric-vehicle equipment, Bosch can support workshops with state-of-the-art know-how. In this way, the service offer for electric and hybrid vehicles will be continuously improved, both with the latest technical knowledge about new makes and models, and with additions to the communications packages.

In regular workshop inspections and audits by Bosch Car Service headquarters, the new service standards for electric and hybrid vehicles will continue to be checked in the future, thereby ensuring the high standard of work done by the Bosch Car Service workshops. Special outdoor signage will show that the workshop fulfills all these standards and is a competent electromobility partner.

Readers’ contact:
Robert Bosch GmbH
Automotive Aftermarket
Phone +49 9001 942010
E-mail: Kundenberatung.Kfz-Technik@de.bosch.com

Contact person for press inquiries:
Nico Krespach,
Phone +49 721 942-2209

The Mobility Aftermarket division (MA) provides the aftermarket and repair shops worldwide with modern diagnostic and repair shop equipment and a wide range of spare parts – from new and exchange parts to repair solutions – for passenger cars and commercial vehicles. Its product portfolio includes products made as Bosch original equipment, products developed in-house and specifically manufactured for the aftermarket, as well as services. About 16,000 associates, as well as a global logistics network, ensure that spare parts reach customers quickly and on time. MA supplies testing and repair-shop technology, diagnostic software, service training, and information services. In addition, the division is responsible for the “Bosch Service” repair-shop franchise, one of the world’s largest independent chains of repair-shops, with some 13,000 workshops, and more than 1,000 “AutoCrew” partners in over 100 countries. In addition, with Bosch Classic, MA supports owners of classic cars with a wide range of spare parts and services.

Additional information can be accessed at www.boschaftermarket.com

The Bosch Group is a leading global supplier of technology and services. It employs roughly 429,000 associates worldwide (as of December 31, 2023). The company generated sales of 91.6 billion euros in 2023. Its operations are divided into four business sectors: Mobility, Industrial Technology, Consumer Goods, and Energy and Building Technology. With its business activities, the company aims to use technology to help shape universal trends such as automation, electrification, digitalization, connectivity, and an orientation to sustainability. In this context, Bosch’s broad diversification across regions and industries strengthens its innovativeness and robustness. Bosch uses its proven expertise in sensor technology, software, and services to offer customers cross-domain solutions from a single source. It also applies its expertise in connectivity and artificial intelligence in order to develop and manufacture user-friendly, sustainable products. With technology that is “Invented for life,” Bosch wants to help improve quality of life and conserve natural resources. The Bosch Group comprises Robert Bosch GmbH and its roughly 470 subsidiary and regional companies in over 60 countries. Including sales and service partners, Bosch’s global manufacturing, engineering, and sales network covers nearly every country in the world. Bosch’s innovative strength is key to the company’s further development. At 136 locations across the globe, Bosch employs some 90,000 associates in research and development, of which nearly 48,000 are software engineers.

Additional information is available online at www.bosch.com, www.iot.bosch.com, www.bosch-press.com.

download