Frankfurt/Main, June 4, 2018 – No matter whether you are driving on vacation in a rental car, on the road in your personal or company vehicle or using a car-sharing service: if you break down or get into an accident, you need quick assistance. Starting now, Bosch is offering an especially quick and efficient breakdown service. In emergencies, drivers can quickly call for assistance by phone or app. Thanks to digitalized and automated processes, it takes on average just 35 minutes for the roadside assistance to arrive. That saves an average of two hours waiting time compared to manually dispatched breakdown services. In addition to the shorter waiting times, the driver benefits from greater transparency of the call status. The Bosch staff or the virtual map in the app provide information in real time on where the service vehicle is and when it will reach the breakdown location. If the driver needs additional support, in addition to roadside assistance, Bosch can also help. "We can combine our various services for mobility across the board. For example, we can supplement the breakdown service with our Concierge Service. In this case, we will also look after logistical details, such as arranging a replacement vehicle or a hotel room", says Stefan Gross, Mobility Services Manager at Bosch Service Solutions in Frankfurt.
Bosch press contact
Regina Haberkorn
Tel. 069 7562 1769
E-mail: regina.haberkorn@de.bosch.com
www.boschservicesolutions.de
MySchleppApp press contact
Meike Neitz/Die Zukunftsmanufaktur
Tel. 0176 8002 8227
E-mail: m.neitz@diezukunftsmanufaktur.de
www.myschleppapp.de
About Energy and Building Technology
The Energy and Building Technology business sector accounted for 4.6 billion euros, or roughly 9 percent, of total Bosch Group sales in 2014. It offers a wide range of products, solutions, and services for heating, hot water, ventilation, air conditioning, security, and building management, power generation, and energy storage. Bosch Energy and Building Technology encompasses the Thermotechnology and Security Systems divisions. The former is a supplier of resource-conserving heating products and hot-water solutions. The latter provides solutions for video surveillance, access control, voice evacuation systems, intrusion control and fire alarm systems, professional audio and conference systems, and services for remote surveillance and business process management. The business sector also includes Bosch Energy and Building Solutions GmbH, which specializes in services designed to improve the energy efficiency of commercial buildings, and Bosch Energy Storage Solutions, a provider of modular energy storage solutions.
The Bosch Group is a leading global supplier of technology and services. It employs roughly 429,000 associates worldwide (as of December 31, 2023). The company generated sales of 91.6 billion euros in 2023. Its operations are divided into four business sectors: Mobility, Industrial Technology, Consumer Goods, and Energy and Building Technology. With its business activities, the company aims to use technology to help shape universal trends such as automation, electrification, digitalization, connectivity, and an orientation to sustainability. In this context, Bosch’s broad diversification across regions and industries strengthens its innovativeness and robustness. Bosch uses its proven expertise in sensor technology, software, and services to offer customers cross-domain solutions from a single source. It also applies its expertise in connectivity and artificial intelligence in order to develop and manufacture user-friendly, sustainable products. With technology that is “Invented for life,” Bosch wants to help improve quality of life and conserve natural resources. The Bosch Group comprises Robert Bosch GmbH and its roughly 470 subsidiary and regional companies in over 60 countries. Including sales and service partners, Bosch’s global manufacturing, engineering, and sales network covers nearly every country in the world. Bosch’s innovative strength is key to the company’s further development. At 136 locations across the globe, Bosch employs some 90,000 associates in research and development, of which nearly 48,000 are software engineers.
Additional information is available online at www.bosch.com, www.iot.bosch.com, www.bosch-press.com.
