Stuttgart, Germany – People who use shared vehicles expect the cars they reserve to be roadworthy, clean, and not full of unpleasant odors left by previous users. It’s frustrating to arrive at a vehicle that is scratched and dented, or when someone has smoked inside. Thanks to the new RideCare solutions Bosch is developing for fleet operators and mobility service providers, this will soon be a thing of the past. The goal is an even safer and more pleasant ride for every user.
The first standard RideCare features are smoke and damage detection. Bosch combines a sensor box in the vehicle with cloud-based data analysis using artificial intelligence (AI). This allows carsharing providers to receive important, easily understood information in real time on whether a vehicle has been damaged or someone has smoked in it. Repairs or cleaning can then be carried out more quickly and more in line with demand, optimizing fleet management.
“In carsharing, one of the main keys to customer satisfaction is to ensure users have a safe and pleasant driving experience at all times. With its RideCare solutions, Bosch is setting a new standard for an even better customer experience in the sharing market,” said Harald Kroeger, member of the board of management of Robert Bosch GmbH.
Bosch is currently working on pilot projects with leading carsharing providers in Asia, North America, and Germany, aiming to launch a production version of its smoke and damage detection system soon. Bosch also recently received official approval for this system from globally-recognized testing and certification organization TÜV Süd, including a confirmation of the reliability of these fleet services.